Installations
Our field engineers are on hand as and when you need them!
Stocked up and ready to go, our engineers are strategically placed to serve customers in Devon and Cornwall. All engineers are fully insured to work on your vehicle and all installation work meets or exceeds the industry standard of FCS1362.
Get to know our services and terminology….
Installation
Installation of equipment.
De-installation
Removal of equipment
De/Re-installation
Transferring equipment from one vehicle to another
Re-installation
Installation of equipment that has previously been removed from another vehicle.
Service Call
An engineer visit to fix a fault or to perform adjustments
Our Booking Process
Call or Email Wosson? and we will offer our next available dates. Once agreed we will confirm the date for engineer visit and a two hour window for the engineer to arrive.
Our engineer will call you when he is on route.
Before the work commences the engineer will perform a vehicle “Pre Check” and will record any non working items / vehicle damage and will ask to you acknowledge any defects by signing the job sheet.
The installation / service of the equipment will take place and a full test of the system will be carried out.
Our engineer will set it all up for you, will demonstrate how to operate your new equipment and will invite any questions you may have.
A vehicle “Post Check” will be carried out for quality control and the engineer will ask you to sign the job sheet to say you are happy with the work that has been carried out.
If there is any payment due our engineer will collect this and hand over your vehicle keys.
Please note. Once an engineer visit has been booked we require a minimum of 48 hours notice to amend, change or cancel the booking. If you cancel within this time then a cancellation charge (equivalent to the time you have booked) will be charged. Amendments with over 48 hours notice are free of charge.